Documenting counseling sessions is so important. Good documentation keep us accountable to our patients and helps us track their progress.
These files are as important as they are sensitive – so we have to make sure they’re stored in a smart way.
Our protection team was doing their best with what they had in Kigeme Refugee Settlement. But they knew they needed to step up their game. The answer? A separate filing room.
The new filing room was built into the plans of our new counseling facility. It will keep the information of our clients safe.
The room has a locked door and secure windows, so that no one can enter unless they have the key. This new room also keeps the documentation out of view of the clients – they won’t feel like they’re just another case.
Keeping our client’s information safe keeps them safe. After all they’ve been through, it’s our responsibility to do all we can to help them on the road to recovery.
